Stains, Charleston carpet cleaner, Charleston hardwood cleaner, Goose Creek Carpet Cleaner, goose creek hardwood floors, Hardwood Floor Cleaning, Pet odor removal, Pet odors, Steam Cleaning, summerville carpet cleaner Even as an owner-operator it is important that your carpet cleaner has some sort of background check endorsement. I can tell you I have been in the carpet cleaning business for a while and there is a good chance you might invite some unsavory owner-operators into your home. With Angie’s List Certified you know that I have been background checked and can feel safe to have me in your home.

Think about how much dirt could be on your couch or chairs. Small particles that float around, pets jumping up on furniture, and then the transfer of dirt and oils from work clothes, fast food, and children using your furniture for what it was designed for.

A really good way to extend the life of your upholstery such as a couch or loveseat is to get it professionally steamed cleaned 1-2 times a year depending on how much wear and tear the upholstery needs to tolerate.

Cleaning your upholstery regularly will add years of life to the fabric and also keep everything fresh and clean so you always feel fresh and clean.

If you need your upholstery cleaned then call Clean Floors Carpet Cleaning Today at 843-832-7955.

I am more in the business of Customer Service than Carpet Cleaning. Does that mean I do not take cleaning carpets as seriously as Customer Service? Absolutely not! This just means that I understand the old adage of the Customer is always right is extremely important.  Here are some Customer Service Rules that Clean Floors Carpet Cleaning lives by:

1. How you answer the phone: Nothing is worse than taking the time to find a service provider to spend your money with, only to have them not answer the phone or even worse answer the phone with un-professional phone skills. Have you ever called a business phone number and they just said: “Hello”? Not at Clean Floors. We understand how important every customer is and the importance of answering the phone and strong communication.

2. Set the expectation: I hear lots of Carpet Cleaners complain about their Customers. Not only is that in itself wrong, but not appreciating the Customers who keep you in business will surely back fire. Allot of the complaints from Cleaners has more to do with them rather than the Customer they are complaining about.  If a Customer is upset because a certain stain did not come out, they have every right to be upset, as a carpet cleaning professional you should have set the expectation of what might and might not happen during the cleaning process. This is our job as Professionals in the business.

3.  Guarantee: Who guarantees their work? Clean Floors Carpet Cleaning believes 100% in true Customer Satisfaction.  This comes with our Guarantee that literally puts our money where our mouth is. If your carpet cleaner cant guarantees the work, what assurances do you have that they will step up to the plate when things go wrong.

4. Reviews. It is important to foster a relationship with our Carpet Cleaning Customers where they feel the importance of spreading the reviews of their experience with us online. These reviews are great in helping other Customers to make the decision to hire carpet cleaners.

So while I truly believe knowing and providing great carpet cleaning services are important I also understand the person’s home who I clean is just as relevant in the long term growth of my carpet cleaning company as anyone.

Have you ever used a carpet rake?

A carpet rake is a great tool used by carpet cleaning professionals to help groom your carpets before and after.

A carpet rake is an inexpensive tool that the anyone can purchase online so they can groom their own carpets.

Why would you want to groom your carpets?

Before you vacuum, using the carpet rake is a great tool that helps loosen dirt in the bottom of the fibers. With the rake you can go right up against the edges and loosen dirt. The bristles will also help loosen and agitated and hard stains on the surface of the carpet pile.

Another great feature of the carpet rake is after you vacuum, you can use the rake to groom the carpets with shark teeth , giving it that sharp professional look before guests arrive around the holidays.

Of course before or after the holidays if you need help with steam cleaning your carpets you can give Clean Floors Carpet Cleaning a call today.

Some Carpet Cleaners are not too crazy about doing stairs. Me personally I think stairs are great and can be one of the most rewarding parts of a carpet cleaning job.

One thing that tends to surprise my carpet cleaning customers is how much better the stairs look after I am finished cleaning. Allot of the time my customers didn’t really notice how dirty the stairs were for two good reasons.

Reason 1: Lighting: Typically the stairwell has some of the worse lighting in a home.

Reason 2: You don’t hang out on the stairs: The other reason is customers don’t tend to notice how dirty the stairs are is because they don’t stop and hang out on the stairs or watch tv or sleep on the stairs. It is literally up and down as fast as possible.

My carpeted stair cleaning process is as follows:

1. Brush each stair by hand with a brush .” flicking” the debris from the corners and edges down the stairs.

2. Pre-Spray with a strong Agent and let dwell for a minimum of 15 minutes.

3. Clean the edge of each tread with a brush, scrubbing in the pre-spray so the tread edges shine.

4. Clean each stair with a hand-tool, ( no rushing through with a big clumsy wand), using lots of heat and chemicals.

5. VIOLA! Now show the Customer so you can feel the rewards of their excitement about how good they look.

Cleaning Carpets is a job that requires an appreciation for a really good job. Cleaning stairs is another great thing that Clean Floors Carpet Cleaning can resolve for you. Call us today at 843-832-7955 to get your carpeted stairs cleaned today.

A common request and service that I offer my Customers are to clean and polish their hardwood floors. We all know most hardwood floors can take a beating. But over time with kids, dogs, and the in-laws or some tenants who may have been rough on your hardwood floors because they are not there.

I want to make sure any pieces of furniture that would move from standard use in the future should be put up off the floor before cleaning. Table chairs, Seasonal Decorations, Pet water bowls, laundry baskets, and anything that would move in the future should be put up off the floor for the best final results.

When I clean hardwood floors the first thing I want to do is a walk-through with the Customer to make sure the expectation of what can and cannot be fixed is addressed. While my clean and polish restores the life to your hardwood floors, it does not fix gouges and deep scratches, but the process of cleaning and polish can lighten these things and still make them look better.

After using a good cleaner and making sure all the edges and corners are cleaned and dust and gunk free I allow a good dry time for my cleaner.  If your hardwood floor cleaner puts the polish on before the cleaner has dried it will leave spots in the polish and also weaken the overall life span of the polish.

Using a terry cloth mop and starting in the furthest corner of the room I start generously applying the polish onto the floor. It is important to make sure corners and the edges of the baseboard get polished at that no spots are missed because missed spots on polished floors stick out like a sore thumb.

After all the polish is dry, I recommend a full stay off for 2 hours and then for 24 hours, socks only. This gives the polish ample time to harden for the best Hardwood Floor Cleaning Results.

As always if you need your hardwood floors cleaned and polished for $1000s less than a refinish, give Clean Floors Carpet Cleaning a call today at 843-832-7955 .

I come across a lot of different things in this business that would make your draw drop. Some of the messes I see can be a little overwhelming, but I love the fact that my Customers, even in their weakest clean moments, trust to invite me into their homes and tackle these messes.

From lots of dog puddles to cat infested carpets to carpets that haven’t been cleaned in 25 years, I have come across it all.

In this picture above I came across a very nice older lady that had not had her carpets cleaned since 1972. Yes, you heard that correct. 1972. The carpet was so old, it was almost brittle.  She was listing the home and did not have the money to replace the carpets.  The carpets, believe it or not actually cleaned up quite well. The only real shocker that day when cleaning carpets in Goose Creek South Carolina, was that I was cleaning the carpet, around a toilet that had not been professionally steamed cleaned in almost 50 years.

I double-masked, double gloved and when I was done double cleaned, but I would say the final carpet cleaning results were quite impressive. What are your thoughts on the carpet in the bathrooms? I am kind of glad that fade died out.

Do you live in beautiful Goose Creek South Carolina?

If you are from the area or just moved here, I wanted to take a moment and tell you about myself. My name is Hunter Groom and I am right here from Goose Creek. I am IICRC Carpet Technician which means I have been properly trained to clean your carpets. Carpet cleaning is more than just cleaning. Carpet Cleaning has a lot to do with chemistry. Different stains have different Ph levels as do different carpet fibers.

If you have dirty carpets and need those dirty carpets in Goose Creek South Carolina cleaned then please call me today. You can also check out some of my reviews here.

If you are looking for a carpet cleaning company that uses the best carpet cleaner techniques then please visit me at www.cleanfloors.com or give us a call 7 days a week.

The Holidays are here. Family and Food (Covid Safe!) will soon be in abundance as will foods with lots of Reds and Dyes that can really stain your carpets and other furniture.  I know you love your little nephew, but lets save the family some headaches (and some behinds) by a few prep tips for your Holiday crowd and how to keep those carpets and other possessions safe.

1.  Coasters! Not only do they keep your furniture protected, but they also keep drinks balanced and flat. This will help them from ending up on the floor.

2. Declutter: WE all have an extra basket for blankets, a dog bowl or a stack of books in our main living areas. Take a few of these items and stuff them in cupboards and chest in that room. Not only will the room seem larger, less items to clutter your foot path will save that red wine a trip to the floor.

3. Relatives with Pets: Set the boundaries before the trip (any surprise pets are outside animals), gate off any areas that have carpet. Even seasoned older dogs can have accidents with the nerves get the best of them at new locations around folks they don’t see to often.

4. Have your organic stain recover and blotting cloth ready. Ever second counts when a stain hits the floor. Having these items ready will save your carpets and make you look like a seasoned pro.

These holidays are different than the ones we have grown accustomed to.  Being more prepared equals allot less stress. And at the end of the day, if the carpets do get a stain you are not able to remove, call Clean Floors Carpet Cleaning to come and take care of that for you.

Any professional carpet cleaner will tell you that a good pre-vacuum is a MUST before steam cleaning any carpets.

Why a pre-vacuum if your about to bring in this big powerful truck mount system that has tons of vacuum power?

The reason is simple. The more loose soil you remove before the pre-treatment and steam clean process the better clean you will have when you do your Steam Clean, because your vacuum and hot water can focus more on the nonloose dirt and your pre-spray can have time to work on loosening the dirt and particles that are not easily removed.

At the end of the day, it gives you more final cleaning power for better steam cleaning and a way better clean!